Your data
Delete your account
You can ask us to close your Felicet account and delete your personal data at any time. There are two ways to do it.
From inside the app
- Open Profile.
- Choose Delete account.
- Confirm with the OTP sent to your registered mobile number.
By email
Write to privacy@felicettechnologies.com from the email on your account, or include the mobile number your account uses so we can verify it is you. Say which app you use — Felicet Partner or Felicet Business.
What happens next
- We verify the request against your registered mobile number.
- Your account is deactivated immediately — you stop receiving job invites and notifications.
- Personal data is deleted within 30 days, except the records listed below.
- We confirm in writing when it is done.
What is deleted
- Your profile: name, photograph, language, contact details
- Work profile: role, industry, skills and skill-test results
- Check-in photographs
- KYC document images, once the retention period for them has passed
- Chat and AI assistant conversations
- Device identifiers and notification tokens
What we have to keep, and for how long
Some records cannot be deleted on request because the law requires us — or the business you worked for — to keep them:
| Record | Kept for | Why |
|---|---|---|
| Attendance and wage records | As required by labour and payroll law | They are the business's employment records, not only yours |
| Wallet ledger, payouts and invoices | As required by tax and accounting law | Financial records must reconcile |
| KYC verification result | As required by the verification obligations that apply to us | Anti-fraud and statutory verification |
| Records under an open dispute or legal claim | Until the matter is closed | To establish or defend the claim |
These are kept in the minimum form needed and are not used to contact you or to build a profile of you.
Before you delete
Withdraw any remaining wallet balance first. Deleting an account does not forfeit money owed to you, but recovering it afterwards means a manual claim through support@felicettechnologies.com and takes longer.
Full detail on what we collect and why is in the privacy policy.